Returns & Exchanges

At Clothes Mentor, we want you to love your sustainable fashion finds, which is why we offer a straightforward return process for items that don't meet your expectations. Please ensure all items are returned in their original condition with tags attached within 7 days of purchase for a full refund.

1

Verify Eligibility

Ensure your items are in their original selling condition with all Clothes Mentor price tags still attached and accompanied by the original receipt.

2

Pack Your Items

Securely place the items you wish to return into a shipping box or mailer, including a copy of your packing slip or order confirmation email.

3

Ship to Store

Affix your shipping label and send the package to the specific store location listed on your original invoice, as returns must be processed by the originating boutique.

4

Receive Your Refund

Once our team inspects the returned merchandise, a refund will be issued to your original payment method within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing